At Fashion Needles, we strive to ensure your satisfaction with every purchase. If you need to exchange a product, please review our exchange policy below.

1. Eligibility for Exchange

• The item must be in unused, unworn, and original condition with all tags and packaging intact.

• Exchange requests must be made within [Insert Days] days from the date of delivery.

• Items on sale, clearance, or under specific promotional offers may not be eligible for exchange.

2. How to Request an Exchange

To initiate an exchange, please follow these steps:

1. Contact Us – Email us at [Insert Email] or call [Insert Phone Number] with your order details and reason for exchange.

2. Approval & Instructions – Our support team will review your request and provide further instructions.

3. Return the Product – Ship the item to the provided return address. Customers may be responsible for return shipping costs unless the item is defective or incorrect.

4. Processing the Exchange – Once we receive the item and inspect its condition, we will process the exchange and ship the replacement product.

3. Important Notes

• Exchanges are subject to product availability. If the requested item is unavailable, we may offer store credit or an alternative product.

• If the exchanged item has a price difference, additional payment or refund may be required.

• Fashion Needles reserves the right to decline exchanges if the returned item does not meet our policy requirements.

For any questions or assistance, feel free to contact our customer support team. We are happy to help!

📧 Email: info@fashionneedles.com
📞 Phone: 085954 90062